Sanctus Care Group
Caring Beyond Expectations

At Sanctus, we strive to redefine the standards of care delivery. We combine clinical expertise with a collaborative approach to provide care that makes a meaningful difference to those we support.

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About Sanctus

Improving
homecare standards
with Sanctus

Sanctus Care Group was founded on the principle of providing care that transcends the standard, aiming not just to meet needs, but to truly enhance lives. We have built our practice on a collaborative model that brings together clinical expertise with deep compassion, ensuring the support we provide is both effective and meaningful.

Our identity is rooted in the trust placed in us by individuals and their families. We honour this trust every day by prioritising safety, fostering genuine relationships, and dedicating ourselves to continuous improvement. This commitment forms the foundation from which our mission, vision, and values grow.

Our Mission

To deliver exceptional, tailored care that enhances quality of life and promotes independence. We are committed to working collaboratively with individuals, families, and healthcare professionals to provide compassionate, holistic support designed to meet each person’s unique needs and wishes. We strive to make a meaningful difference to those navigating complex care needs, whilst upholding the trust placed in us every day.

Our Vision

To be the most trusted homecare provider by setting a new benchmark in care through innovative and compassionate solutions. We aim to empower individuals, support families, and drive positive change through experience and dedication. Guided by the values that define Sanctus, we strive to create a legacy of exceptional care.

Our Values

  • Empowerment: We promote autonomy, dignity and respect for each person we support, ensuring they are actively involved in shaping their care.
  • Holistic & Compassionate Care: We adopt a holistic, person-centered approach, considering all aspects of an individual’s well-being to deliver the most effective care.
  • Trust: We build genuine relationships with the people we support and their families through honesty and transparency in everything we do.
  • Safety: We prioritise our clients safety through high-quality care, delivered by thoroughly trained professionals with hands-on experience and a deep understanding of home care.
  • Commitment to Growth: We are dedicated to continuously raising our standards of care by adapting to new knowledge and integrating feedback into everything we do.
We Respect, We Support, We Empower
Testimonials

Care You Can Believe In

Hear from the families and individuals who’ve experienced our care firsthand.

NHS England Delegat

Client

"I really have to say from a personal point of view I am really grateful that you have delivered this work. It is something I am very passionate about, and I am glad that you have made the vision a reality."

Mina

Client family

"We had good experience with carers since my husband has been home, they have provided additional support whilst he regains his independence after coming home from hospital. I would definitely recommend service to others seeking care support."

Davinder

Client

"I am happy with the carers and all their support when I was discharged from hospital. The carer has really supported and encouraged my independence and improved my mobility and confidence."

Robert

Client family

"I have been really pleased with the care provided to my mother. We had issues when my mother was discharged from hospital as we were not notified by the hospital. Shirhan had gone above and beyond to ensure my mother was safe and her needs were met despite all the changes, thankfully everything has been sorted. The carers are fantastic and have developed a great relationship with my mother. Our communication with carers and mother has been positive and we would recommend it to others who need it."

Helena

NHS Hospital Discharge Team

"The staff have worked diligently to meet my client's needs. This has been despite numerous challenges with accessing the necessary medical services that were not in place at discharge. I have observed that the carers are developing a good relationship with the client. They show her understanding and kindness when meeting all of her needs. The care manager Shirhan has communicated effectively with myself, other services/professionals and family to ensure her client's needs are met and the correct services are in place for ongoing support. This is impressive and a real contrast to my observations with some of my other client experiences with other care providers."

EH

Client

"The care staff are just lovely and provide me with reassurance when I need it"

Oonagh

Client family

"The team, in my opinion, went over and above on many occasions to ensure the care in place was of a high standard, and that we as a family were happy with the situation but above all, that my relative was happy, safe and well cared for."

Medhi

Client family

"The staff provide care to my family just as if they are providing care to their own family."

MC

Client

"I have never had such nice caring staff that treated me with kindness. All the staff are lovely, and I am so grateful for the care they provide to me"

NHS England Delegat

Client

"I really have to say from a personal point of view I am really grateful that you have delivered this work. It is something I am very passionate about, and I am glad that you have made the vision a reality."

Mina

Client family

"We had good experience with carers since my husband has been home, they have provided additional support whilst he regains his independence after coming home from hospital. I would definitely recommend service to others seeking care support."

Davinder

Client

"I am happy with the carers and all their support when I was discharged from hospital. The carer has really supported and encouraged my independence and improved my mobility and confidence."

Robert

Client family

"I have been really pleased with the care provided to my mother. We had issues when my mother was discharged from hospital as we were not notified by the hospital. Shirhan had gone above and beyond to ensure my mother was safe and her needs were met despite all the changes, thankfully everything has been sorted. The carers are fantastic and have developed a great relationship with my mother. Our communication with carers and mother has been positive and we would recommend it to others who need it."

Helena

NHS Hospital Discharge Team

"The staff have worked diligently to meet my client's needs. This has been despite numerous challenges with accessing the necessary medical services that were not in place at discharge. I have observed that the carers are developing a good relationship with the client. They show her understanding and kindness when meeting all of her needs. The care manager Shirhan has communicated effectively with myself, other services/professionals and family to ensure her client's needs are met and the correct services are in place for ongoing support. This is impressive and a real contrast to my observations with some of my other client experiences with other care providers."

EH

Client

"The care staff are just lovely and provide me with reassurance when I need it"

Oonagh

Client family

"The team, in my opinion, went over and above on many occasions to ensure the care in place was of a high standard, and that we as a family were happy with the situation but above all, that my relative was happy, safe and well cared for."

Medhi

Client family

"The staff provide care to my family just as if they are providing care to their own family."

MC

Client

"I have never had such nice caring staff that treated me with kindness. All the staff are lovely, and I am so grateful for the care they provide to me"

FAQ

Frequently Asked
Questions

Sanctus Care Group provides high-quality homecare and complex care services to help people live independently and safely in their own homes. Whether you need help with daily routines, specialist nursing support, or 24/7 live-in care, we design care packages around your needs.

We offer a wide range of services, including personal care, companionship, respite care, complex clinical support (e.g. PEG feeding, tracheostomy care), palliative care, and live-in care. We can provide as little as a few visits per week or 24/7 support.

Complex care refers to coordinated, ongoing health and social care provided to individuals with multiple, serious, or long-term health conditions, often alongside disabilities, mental health challenges, or social care needs.

Our fully managed service is led by an expert clinical team with extensive nursing experience. We work collaboratively with our clients and their families to create personalised care plans that reflect holistic needs. We also work closely with NHS services, therapists and other community bodies involved in a person’s care. This collaborative approach ensures well-informed, consistent care that adapts proactively to changing needs.

We start with a free, comprehensive care assessment where we get to know you, your health, and your goals. Following the assessment, it is entirely up to you whether you wish to move forward. If you do decide to proceed, we'll create a personalised care plan that we review regularly so it can adapt as your needs change.

Yes. Sanctus Care Group is fully regulated by the Care Quality Commission (CQC). We meet strict standards for safety, quality, and leadership, and you can view our latest CQC inspection rating online for reassurance. We also hold registration for Treatment of Disease, Disorder or Injury (TDDI).

Our care professionals are carefully selected, fully DBS-checked, and trained in areas such as medication management, moving & handling, safeguarding, infection control, and condition-specific support. We invest in ongoing training to keep our team's skills up to date.

We match you with regular carers who truly understand your needs and how you wish to live your life. If your usual carer is unavailable, we'll arrange cover with someone fully briefed on your care plan and preferences.

We work with you to set times that suit your daily routine. We understand flexibility is important; if your needs change, we can adapt the schedule.

We have a team of carers assigned to care for you. If your regular carer is delayed or cannot attend, we'll inform you and arrange alternative cover.

Our fully managed service is available 24/7, 365 days a year, ensuring that you or your loved one will receive care all year round.

Costs vary depending on the level of support required, the frequency of visits, and whether the care is funded privately, by the NHS, or through local authority contribution. We provide a clear breakdown of charges in our contract, so you know what is included.

Respect is at the heart of what we do. Our carers will always respect your home, your routines, and your confidentiality. All personal information is handled in line with GDPR and kept completely secure.

Our carer will always remain with you to ensure you get the care you need in an emergency. If you need to go to hospital, the carer will liaise with any other health professionals involved in your care to make sure everyone is informed of the situation.

Your feedback is important to us. If you have a concern, our team will respond quickly to put things right. We have a clear and supportive complaints process in place, so you can be assured your voice will always be heard.
Blogs

News & Insights

At Sanctus, we are committed to delivering care with expertise and compassion. From supporting families at home to raising awareness in communities and contributing to research, our services promote health, dignity, and wellbeing across the UK.

26.Sep.2025

5 Strategies to Combat Loneliness Among Seniors

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation.

26.Sep.2025

5 Strategies to Combat Loneliness Among Seniors

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation.

26.Sep.2025

5 Strategies to Combat Loneliness Among Seniors

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation.

More Blogs & News
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Excellence in Care

We Respect, We Support,
We Empower

Contact Us 0208 731 5219